Computer Troubleshooters CEO Chip Reaves was featured on ABC News this week in a segment about malware threats via social media (Facebook, Twitter, etc). You can see a copy of the clip here.
This month our own Joe Maina (owner of CT-Coquitlam in Canada) was featured in Franchise Entrepreneur. You can find the article online here.
Chris Aconley, national director of Computer Troubleshooters Canada, was interviewed for an article about the Conficker worm, which was broadcast on national television throughout Canada on March 31. A link to the segment can be found here:
Computer Troubleshooters is proud to have been honored again by Franchise Business Review in their 2nd annual Franchise 50 ranking. The Franchise 50 is unique in the industry in that it’s based entirely on the satisfaction of franchisees within a given system. Computer Troubleshooters was ranked #20 overall and the top technology franchise.
Six new Troubleshooters from the states of Colorado, Florida, Georgia, Maryland, Washington, and Tennessee. Included in the six are three existing Computer Service businesses who found compelling advantages in joining the world’s largest technology service franchise.
Welcome Aboard to:
- Emmanuel Achu, Georgia
- Clayton Crooks, Tennessee
- Gary Weyman, Washington
- David Geldbart, Florida
- Tre Parks, Maryland
- Jay Burgess, Colorado
The 2008 “Franchise 500″ rankings from Entrepreneur magazine are out, and Computer Troubleshooters is ranked #251 overall and is once again the top tech support franchise ranked by Entrepreneur.Â This is the 7th consecutive year CT has been recognized in the prestigious Franchise 500 rankings.
See http://www.entrepreneur.com/franchises/computertroubleshooters/289680-0.html for more information,including our additional rankings.
See http://www.prnewswire.com/cgi-bin/stories.pl?ACCT=104&STORY=/www/story/01-10-2008/0004734483&EDATE= for our official press release.
During Thanksgiving week Computer Troubleshooters CEO Chip Reaves was interviewed on the Voice America business radio network.Â The Entrepreneurial Insights show recording is available here.
Sunbelt Business Brokers presents Entrepreneurial Insights, a weekly excursion into the world of business ownership, divestitures & acquisitions. Over the past 30 years, Sunbelt Business Brokers has helped business owners worldwide address the myriad of issues that attend ownership transition. Combining Sunbeltâ€™s broad business expertise with that of industry specialists, Entrepreneurial Insights examines critical issues that impact existing and prospective business owners in preparing, selling or buying a business. Each week, we will highlight businesses in a particular industry, providing you with in-depth insight into the opportunities and challenges of operating a business within a specific industry category. Whether you own, or want to own, a small business, we will help you identify and evaluate key performance measures and industry trends so your business can operate more effectively. Entrepreneurial Insights airs live Fridays at 11 AM Pacific on VoiceAmerica Business.
Computer Troubleshooter’s partnership with NTR Global for a shared remote support (and lead generation) platform was featured on MSPMentor’s website today. You can find the blog post here.
Computer Troubleshooters will be featured in the January issue of PC World magazine. The article is about how a CT in Vancouver transformed a car dealership client with one of our advanced virtualization solutions, saving them money AND improving their operations all at the same time. Â You can find the article online here.
Computer Troubleshooter’s article on social media protection has been picked up by several news outlets – see it here.
Computer Troubleshooters this week announced a global Preferred Vendor partnership with Fonality, the leader in small business IP-based telephone PBXÂ solutions.Â Computer Troubleshooters has been working with Fonality since 2004, and the new partnership will ensure that all CT locations have the training and support they need to sell and support Fonality’s premises-based and cloud-hosted VoIP solutions.
The press release about the new partnership can be found here.
Find out why small businesses LOVEÂ our B.E.S.T. managed services plan:Â check out our new BESTÂ sales video on YouTube here.
Computer Troubleshooters and Autotask have announced an industry-leading partnership which gives all CTÂ franchise owners “free”Â use of the Autotask Go! product or discounted access to the Autotask Pro product as part of their franchise membership.Â Details of the announcement made headlines in several industry publications like Business Solutions (click for link) ,MSPMentor, and more.
Computer Troubleshooters Manitowoc (Wisconsin, USA) and owners Russell and Yavonda Joplin were profiled by the local Herald Times Reporter newspaper this week.Â You can find the online version here.
This month’s “Integrated Solutions for Retailers” magazine features an article entitled “Small Retailers:Â To Bundle, or Not To Bundle?” which includes industry experts from HP, Intuit, and Computer Troubleshooters.Â New Jersey Computer Troubleshooters owner Andy Oeftering is the featured CT, offering his advice on POS solutions for small retailers.
The online version of the article may be found here.
The July 2009 issue of Business Solutions magazine features Computer Troubleshooter Doug Smith o the cover, with an article called “Five Steps to Building Client Relationships”.Â An online copy of the article is available here.
In the article Doug outlines how he’s achieved 20%Â revenue growth year after year and increased his clients satisfaction through managed services and other solutions.
Computer Troubleshooters USA is proud to announce the launch of CTOnline.tv, a new website designed to fill a need among home computer users.Â “We noticed that, especially during the recession, more and more people are choosing to reduce or discontinue their satellite or cable TV service since many of their favorite TV shows are now available, legally, online.” says Chip Reaves, CEO of Computer Troubleshooters.Â “Many people are choosing to connect a simple home computer to their big screen TV and watch internet video right from their couch.Â The challenge was trying to find and organize all of the high quality video sites which people want to watch, without many of the useless or dangerous sites.Â That’s what we wanted to accomplish with CTonline.tv, and so far it looks like a huge success.”
CTOnline.tv is a free site, designed to be a “home page” for home computer users who want to find the best quality internet video sites.Â The site is also designed to be regionally customized, since many online video sites (especiallly TV networks) are only accessible from within their country of origin.Â A UK version of CTonline is already being tested, with more countries planned for the future.
CT’s affiliated brands were also highly regarded by Entrepreneur Magazine this month.
Computer Troubleshooters is affiliated with the MerryMeeting family of franchised brands, which includes Sunbelt Business Brokers, MTO Cleaning, and Inspect-It 1st, all of which did very well in this year’s Entrepreneur Franchise 500 ranking.
Computer Troubleshooters now offers a comprehensive PPO health policy through Blue Cross/Blue Shield to all US franchise owners and/or their employees.
Computer Troubleshooters, the world’s largest technology services franchise, has partnered with Blue Cross / Blue Shield to provide a group PPO health insurance plan to our franchisees. Â Details on the plans is available at www.comptroub.com/downloads/ct_health_insurance.pdf